How do you treat people at work?
At 4 p.m. each day at Happy, my London-based training company, it is ice cream time. Our learners take a break and are introduced to the freezer full of frozen goodies. After a day learning IT or management, most find it a refreshing change. And it gives a nice boost before the last session of the day.
This fits into what Seth Godin describes as the “Free Gift Included.” Our customers come to learn new skills and all the normal activities you would expect from a course. But what will make the day a different experience, and something they will talk about, is . . . (read full post on our DH@work site and find 79 other ideas for a happy workplace)