Tim Ferris and Kevin Rose, from Episode 10 of The Random Show
— Lance Armstrong, Author of Comeback 2.0: Up Close and Personal, seven time winner of the Tour de France
This book is awesome. How Tony and Zappos grew to $1 billion in gross revenue in 10 years is just the beginning. From fundraising to finding happiness, from actual e-mails to checklists, it covers it all. Intensely personal and intensely practical.
–Tim Ferriss, Author of The 4-Hour Workweek
Tony Hsieh has done a huge amount of thinking about how to bring happiness to himself, to employees, and to customers, and in this fascinating (and often hilarious) account, he explains how he turns his beliefs into actions that really do deliver happiness.
–Gretchen Rubin, Author of The Happiness Project
Many of the same lessons and characteristics Delivering Happiness mention are what allowed me to beat cancer and start a foundation that has now become my passion and purpose with Livestrong.
–Doug Ulman, CEO of LIVESTRONG
This book could start a revolution! Tony Hsieh shows how you can dramatically increase your own happiness — and success — by increasing the happiness of those around you.
–Marshall Goldsmith, Author of Mojo: How to Get It, How to Keep It, How to Get It Back If You Lose It
Tony Hsieh is a wise guy. Sincerely. He’s one of the wisest and most thoughtful business leaders of the modern age. This insightful book isn’t just an enjoyable read. It’s a wonderful instruction manual for how 21st century companies create value and happiness at the same time.
–Chip Conley, Founder and CEO of Joie de Vivre Hospitality and Author, PEAK: How Great Companies Get Their Mojo from Maslow
If you’re an entrepreneur, thinking of becoming an entrepreneur, or just curious as to what it really takes to build a successful (billion dollar) business, this book is for you. The book takes you through the mistakes and mishaps that have happened to Tony/Zappos and how they turned these problems into opportunity — building a world class organization focused on company culture and customer service.
Read the full review from Kevin Rose »
— Kevin Rose, founder of Digg.com
This book illustrates so many of Zappos’ core values: it’s open and honest, passionate and humble, fun and a little weird. Even if you don’t care about business, technology, or shoes, you’ll be drawn in by this American tale of how hard work, laziness, talent and failure blend together to create an extraordinary life. You’ll learn a lot about happiness along the way, too. I loved it.
–Jonathan Haidt, Professor of Psychology, University of Virginia; Author of The Happiness Hypothesis: Finding Modern Truth in Ancient Wisdom
Tony Hsieh is the shining star of a new way of working. Delivering Happiness is a book that tells an extraordinary business story — building a $1 billion online business selling shoes in less than a decade — but also an extraordinary human story. Tony is one of those entrepreneurs who is both fearless and endlessly imaginative about pursuing his dreams. At Zappos, he’s built a culture around truly taking care of the needs of his employees, so they’re inspired to take care of the needs of their customers.
–Tony Schwartz, Author of The Way We’re Working Isn’t Working and coauthor, The Power of Full Engagement
When you focus on increasing the happiness of your employees, colleagues, vendors and customers, you not only increase your own happiness but your chances for success. My friend Tony’s book is filled with great stories, insights and tips you can put to use in your business and in your life.
–Anthony Robbins, Author of Unlimited Power and Awaken the Giant Within
Delivering Happiness is a glimpse into the mind of one of the most remarkable business leaders of our time. Like its author, the book is authentic, oddly original, doesn’t take itself too seriously—yet delivers a potent message. Weaving together history, personal philosophy, and insights from one of the most intriguing companies in world, Delivering Happiness works on the mind, the heart, and the soul. This book needs to be read by anyone who takes the happiness of other people seriously.
–Dave Logan, Professor at the Marshall School of Business/University of Southern California; co-author of Tribal Leadership and The Three Laws of Performance.
Love. Trust. Respect. These are the secrets to happiness. When a business learns to earn those things, that company survives and thrives and thrills. And then… it starts to grow through the awesome power of word of mouth, because we can’t stop talking about companies that we love. Tony has done this better than anyone on earth, and this book will teach you how.
— Andy Sernovitz, Author, Word of Mouth Marketing: How Smart Companies Get People Talking
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